Support — Apsara Talent

Section 01

Frequently Asked Questions

Quick answers to the most common questions about Apsara Talent.

You can sign up using your email, or through social login with Google, Facebook, LinkedIn, or GitHub. Visit the Sign Up page to get started.

Yes! Creating a profile, browsing jobs, and using basic matching features are completely free for job seekers. Employers can post jobs and access standard features at no cost.

Our Apsara Agentic AI Assistant analyzes your skills, experience, preferences, and behavior patterns to suggest the most compatible matches. The more complete your profile, the better the recommendations.

Absolutely. We use end-to-end encryption, AES-256 for data at rest, and JWT-based authentication. Visit our Safety page to learn more about our security practices.

Click 'Forgot Password' on the login page. We will send a verification code to your registered email. Follow the instructions to set a new password.

Yes! Our mobile app is available on both iOS (App Store) and Android (Google Play). You get full access to matching, messaging, profile management, and push notifications.

Go to Settings in your account and select 'Delete Account'. You can also download your data before deletion. This action is permanent and cannot be undone.

It is an intelligent AI companion built into the platform that helps with matching, resume building, interview preparation, and provides personalized career insights. It augments human decision-making without replacing it.

Section 02

Contact Us

Can not find what you are looking for? Reach out to our support team through any of these channels.

Email Support

Send us a detailed message and our team will respond within 24 hours.

support@apsaratalent.com

In-App Chat

Use the chat feature within the app to get real-time assistance from our support team.

Available in app

Report a Problem

Found a bug or experiencing an issue? Use the Report a Problem feature in your account settings.

Settings → Report a Problem

Section 03

Mobile App Support

Having trouble with the Apsara Talent mobile app? Here are some common solutions.

Make sure you have the latest version of the app installed from the App Store or Google Play
Clear the app cache if you experience slow loading or display issues
Check your internet connection — some features require a stable connection
Enable push notifications in your device settings to receive match and message alerts
If the app crashes, try force-closing and reopening it, or reinstall if the issue persists
For login issues on mobile, try using the same social login method you used during registration

Section 04

Community

Join the Apsara Talent community to connect with other users, share experiences, and stay updated.

Follow us on social media for platform updates, tips, and job market insights
Join discussions with other job seekers and employers on the platform feed
Share feedback and feature requests — we actively listen to our community
Participate in Apsara Talent events and webinars for professional development

Section 05

Resources

Explore these resources to get the most out of your Apsara Talent experience.

Learn page — Guides, tutorials, and best practices for job seekers and employers
Safety page — Information about our security measures and privacy controls
Privacy Policy — How we collect, use, and protect your personal data
Terms of Service — The rules and guidelines for using the platform