Safety

At Apsara Talent, we believe everyone deserves a safe and respectful environment. Our platform is built with multiple layers of protection to ensure your experience is secure.

• Zero tolerance policy for harassment, fraud, and discriminatory behavior
• Continuous monitoring and proactive threat detection across the platform
• Dedicated safety team reviewing reports and enforcing community guidelines
• Regular security audits and penetration testing by independent experts
• Compliance with international data protection standards

We use industry-standard security practices to protect your personal information across all Apsara Talent products — web, mobile, and AI assistant.

• End-to-end encryption for all messages and sensitive data in transit
• AES-256 encryption for data at rest in our secure cloud infrastructure
• JWT-based authentication with short-lived tokens and secure refresh mechanisms
• Role-based access control ensuring users only access what they are authorized to see
• Automated backup and disaster recovery systems to prevent data loss
• SOC 2 Type II compliance for enterprise-grade security assurance

You are in control of your data. Apsara Talent provides granular privacy settings so you decide who sees your information.

• Control profile visibility — choose who can view your profile and contact you
• Manage data sharing preferences for matching and recommendations
• Download or delete your data at any time through your account settings
• Opt out of analytics and tracking with a single toggle
• Transparent cookie policy with user consent management

We work to ensure that every user on the platform is who they claim to be, creating a trustworthy environment for both job seekers and employers.

• Email verification required for all accounts
• Social login verification through trusted providers (Google, Facebook, LinkedIn, GitHub)
• Company verification process for employer accounts to prevent impersonation
• Suspicious activity detection and automatic account protection
• Two-factor authentication available for enhanced account security

If something does not feel right, we make it easy to report issues and take swift action to protect the community.

• One-tap reporting for inappropriate content, messages, or profiles
• Dedicated moderation team that reviews reports within 24 hours
• Automatic content filtering to block spam, scams, and harmful material
• User blocking and muting tools for personal safety
• Transparent enforcement actions with clear appeal processes

The Apsara Agentic AI Assistant is built with safety guardrails to ensure fair, unbiased, and transparent recommendations.

• Bias detection and mitigation in matching algorithms to ensure fair treatment
• Human oversight on all AI-driven decisions — AI recommends, humans decide
• Transparent reasoning — every AI suggestion includes an explanation
• No use of protected characteristics (race, gender, religion) in matching decisions
• Regular fairness audits and model evaluations to prevent algorithmic harm
• User feedback loops to continuously improve AI accuracy and safety